Awards for communication ???

[JWJ9000]

As Emira customers I suspect this news may be a bit of a surprise…

Lotus Drive – the innovative retail platform launched last year in the UK – has been named ‘Best Online / e-Commerce Experience’ category at the annual Automotive Marketing & Communications Awards, presented by Autocar Business.

Autocar’s panel of judges, which included numerous highly experienced PR, communications and marketing industry leaders from a number of sectors, cited the “slick, easy-to-use customer interface” of Lotus Drive.

Geoff Dowding, Executive Director, Sales & Aftersales, Lotus Cars, said: “Lotus is rightly recognised globally as a pioneer in technology and engineering, but with Lotus Drive we are also innovators in how cars are retailed. This award acknowledges how we have reinvented the whole customer journey as part of our ongoing transformation from a UK sports car company to a global performance business and brand.”

 

[Toomanyloti]

As Emira customers I suspect this news may be a bit of a surprise…

Lotus Drive – the innovative retail platform launched last year in the UK – has been named ‘Best Online / e-Commerce Experience’ category at the annual Automotive Marketing & Communications Awards, presented by Autocar Business.

Autocar’s panel of judges, which included numerous highly experienced PR, communications and marketing industry leaders from a number of sectors, cited the “slick, easy-to-use customer interface” of Lotus Drive.

Geoff Dowding, Executive Director, Sales & Aftersales, Lotus Cars, said: “Lotus is rightly recognised globally as a pioneer in technology and engineering, but with Lotus Drive we are also innovators in how cars are retailed. This award acknowledges how we have reinvented the whole customer journey as part of our ongoing transformation from a UK sports car company to a global performance business and brand.”

Ha they're on glue

 

[Evotion]

I am actually lost for words.
Goodnight.

 

[action_turtle]

To spend a day in this man’s head, would be a wild experience

 

[eriegz]

To spend a day in this man’s head, would be a wild experience

Probably the same guy who wrote the recent customer emails announcing a 6 month delay in Emira deliveries, which began with "We have some exciting news to share with you!":

USA/Canada Delivery Thread

The dealer that got the most V6 FE's allocated was Naples I believe, and they got 70. The next was Park Place in Bellevue and they got 45. Everyone else got less on down the line, depending on their sales record with Lotus. All the FE slots were accounted for by around July 10, 2021, and...

www.emiraforum.com

 

[Wizardwings]

They're a few weeks too early

 

[virtualmacho]

More likely the Eletre web pages and configurator...

 

[JasonR]

no one can seriously think Lotus’s biggest failing deserves an award. The actual product I think is worthy but Lotus are so far away from where they should be with customer service that award is a joke

 

[TomE]

The website/portal itself is quite good. The overall customer experience it sits within is terrible.

 

[Emirahep]

no one can seriously think Lotus’s biggest failing deserves an award. The actual product I think is worthy but Lotus are so far away from where they should be with customer service that award is a joke

Fully agree !

 

[Emirahep]

As Emira customers I suspect this news may be a bit of a surprise…

Lotus Drive – the innovative retail platform launched last year in the UK – has been named ‘Best Online / e-Commerce Experience’ category at the annual Automotive Marketing & Communications Awards, presented by Autocar Business.

Autocar’s panel of judges, which included numerous highly experienced PR, communications and marketing industry leaders from a number of sectors, cited the “slick, easy-to-use customer interface” of Lotus Drive.

Geoff Dowding, Executive Director, Sales & Aftersales, Lotus Cars, said: “Lotus is rightly recognised globally as a pioneer in technology and engineering, but with Lotus Drive we are also innovators in how cars are retailed. This award acknowledges how we have reinvented the whole customer journey as part of our ongoing transformation from a UK sports car company to a global performance business and brand.”

Is the same system that I was sent a link to regarding my test drive ?

If so when I clicked the link there was nothing except a page saying “Nothing booked yet. Click here to book”

🥳

 

[Chadder]

As Emira customers I suspect this news may be a bit of a surprise…

Lotus Drive – the innovative retail platform launched last year in the UK – has been named ‘Best Online / e-Commerce Experience’ category at the annual Automotive Marketing & Communications Awards, presented by Autocar Business.

Autocar’s panel of judges, which included numerous highly experienced PR, communications and marketing industry leaders from a number of sectors, cited the “slick, easy-to-use customer interface” of Lotus Drive.

Geoff Dowding, Executive Director, Sales & Aftersales, Lotus Cars, said: “Lotus is rightly recognised globally as a pioneer in technology and engineering, but with Lotus Drive we are also innovators in how cars are retailed. This award acknowledges how we have reinvented the whole customer journey as part of our ongoing transformation from a UK sports car company to a global performance business and brand.”

😂😂😂😂😂😂👍🎖️🎖️🎖️🎖️

 

[motorpool]

This reminds me of my colleague who was 'showing off' his new industry award around the organisation. What he didn't tell anyone is that 99% people that pay the $500 entry fee are given the award