chipshopman
Member
I'm sure there's a reasonable complex process and it will take some time to re-engineering the part and get it out to the dealers. What irritates me though is the complete lack of transparency or any form of communication. All I want is a bit of information from them that shows things are moving forward and regular updates. Then, just to rub salt in the wound, Lotus Marketing send me a bit of bumpf suggesting I should go to Silverstone to check out some new cars!!I don't expect this would be a simple garage fix. They have to contact the OEM supplier, work out what the fix is going to be, re-negotiate the terms for credit/exchange, then wait for the OEM supplier to make the new parts in the quantities ordered by Lotus.
Obviously they're working on it. Hopefully this will be resolved as soon as possible.