Just got email saying configure now to get car earlier than expected…

[jagseven]

Anyone else had something similar - have to decide in next 5 days to get “earlier” option. My car was not due until Q2 2024 so no idea how soon “earlier” means….

 

[PeteH]

Anyone else had something similar - have to decide in next 5 days to get “earlier” option. My car was not due until Q2 2024 so no idea how soon “earlier” means….

Me too. What is the turn around time from confirming your final configuration to receiving the car - any advice welcome

 

[NeilM]

Anyone else had something similar - have to decide in next 5 days to get “earlier” option. My car was not due until Q2 2024 so no idea how soon “earlier” means….

Actually, I just had the same, but when I look at the portal, it is someone else's car I think who has cancelled. It is a Seneca Blue First Edition, and configuration can't be changed.
The wording in the email is misleading though. It doesn't say "we are offering you someone else's car who has cancelled."

 

[jagseven]

It‘s different for me - just logged in and there is an option to change my original configuration so not a cancellation.

 

[NeilM]

It‘s different for me - just logged in and there is an option to change my original configuration so not a cancellation.

Good news then!

 

[Warren]

I've just had a similar email, asking to lock in configuration to get it "earlier" than I was expecting.

 

[jagseven]

Just chatted online with customer service to ask how much earlier and they couldn’t say and agreed it might not actually be earlier! But they also confirmed deposit remains refundable until check out so need to decide what to do… it doesn’t help that I have just bought a different car (F-Type) to tide my over thinking I had (at least) a year more to wait!

 

[benjh1028]

This thread is NOT helping with our jealousy on this side of the pond!

 

[Aero]

They should say you would get the car 'sooner' than expected for a bit of irony.

Lotus's definition of soon has proven to be quite a wide range on uncertain time.

 

[jagseven]

Yes - sooner than they expected - I expected the car to be with me already

 

[Jay FM]

I just got the same email. I reserved the car first week in March

 

[Technicalthunk]

Also received the email. Configuration was very wrong, even after I spoke to customer services last year and they emailed me a “corrected” config that would be loaded into the system. Glad I checked properly!

 

[Superman]

Had the same email today - Spec was exactly as I had originally put on my reservation. When logged into My Lotus, there was the option to "Change My Configuration" (which I didn't click on, as no need to change from my original spec). I went ahead with the "Confirm Order" option.

I would speculate that this may be a blanket email campaign to more recent depositors (I deposited in early Jan 2023), for Lotus to get a firmer idea on the amount of people still 'in' perhaps (I believe early depositors in most regions have completed this "Confirm Order" step already).

It is the use of these specific words in the email that are interesting though, and may suggest something a little different: "If you would like to be driving an Emira earlier than you’re currently expecting, we are able to offer an opportunity to improve your current production estimate. To seize the opportunity and progress your reservation, you will need to confirm your Emira configuration in My Lotus before 12pm 29 March 2023." I do believe this wording differs from previous emails for this stage, so perhaps there is actually something behind this for us more recent (UK?) depositors???

... Would perhaps be interesting to see if there are any recent depositors who HAVEN'T received this email yet, or if any have, but with different wording (thinking it may also be UK only at this point, or at least restricted to certain regions).

 

[TomE]

My hunch is they were expecting to switch production to focus on builds for the US around now but have been caught out by delays in gaining US approvals. US dealers have advised extra delays to customers in the last few weeks, along with a second batch of V6 FEs to be made available before Base Editions.

So instead of building US cars to sit at a port for 6 months, I reckon they've switched priorities to UK cars for the next 4-6 months, in effect bringing forward 100s of UK builds.

They'll make more revenue and profit on those than on 100s of US cars sat at a port not delivered to customers and hence balances not paid.

 

[AndySXV]

Had the same email today - Spec was exactly as I had originally put on my reservation. When logged into My Lotus, there was the option to "Change My Configuration" (which I didn't click on, as no need to change from my original spec). I went ahead with the "Confirm Order" option.

I would speculate that this may be a blanket email campaign to more recent depositors (I deposited in early Jan 2023), for Lotus to get a firmer idea on the amount of people still 'in' perhaps (I believe early depositors in most regions have completed this "Confirm Order" step already).

It is the use of these specific words in the email that are interesting though, and may suggest something a little different: "If you would like to be driving an Emira earlier than you’re currently expecting, we are able to offer an opportunity to improve your current production estimate. To seize the opportunity and progress your reservation, you will need to confirm your Emira configuration in My Lotus before 12pm 29 March 2023." I do believe this wording differs from previous emails for this stage, so perhaps there is actually something behind this for us more recent (UK?) depositors???

... Would perhaps be interesting to see if there are any recent depositors who HAVEN'T received this email yet, or if any have, but with different wording (thinking it may also be UK only at this point, or at least restricted to certain regions).

Same email for me, I put my deposit down 4 weeks ago. It does still say priority will still be given based on deposit date and config lock date. Mines for a V6 auto so maybe get it late this year or early next year?? I’ve just bought a cancelled order from a dealer anyway while I wait for my V6 auto to come. Happy Days!

 

[AndySXV]

My hunch is they were expecting to switch production to focus on builds for the US around now but have been caught out by delays in gaining US approvals. US dealers have advised extra delays to customers in the last few weeks, along with a second batch of V6 FEs to be made available before Base Editions.

So instead of building US cars to sit at a port for 6 months, I reckon they've switched priorities to UK cars for the next 4-6 months, in effect bringing forward 100s of UK builds.

They'll make more revenue and profit on those than on 100s of US cars sat at a port not delivered to customers and hence balances not paid.

I wonder how quickly they can switch the chassis production from LHD to RHD? Or if they have a stock of RHD to crack on with.

 

[FrenchBred]

My deposit is feb22 and has the email yesterday. Haven't looked at it properly yet, still trying to decide if I'm in, changing to base, or out. I guess I have a deadline to work to now!

 

[boris71]

Had the same email yesterday, I thought this was ironic as it came 2 days after I had asked for a refund of my deposit. Original deposit was April 2022 so they have had plenty of time to sort this out, unfortunately the shine has worn off getting an Emira now and as of last week I have a new M4 competition. Having read several points made on this forum regarding quality and the fact its not a day to day runner I believe I have made the right choice.

 

[Technicalthunk]

Has anyone managed to get the ‘change my configuration’ function to work? I get directed to an empty white screen. I’ve tried my phone, laptop and work PC all with the same result. I also called customer services but they’re unable to help until Monday. Any help appreciated! Ta

 

[AndySXV]

Has anyone managed to get the ‘change my configuration’ function to work? I get directed to an empty white screen. I’ve tried my phone, laptop and work PC all with the same result. I also called customer services but they’re unable to help until Monday. Any help appreciated! Ta

Hi. Yes the change config worked on mine all ok. Seems like its quite a generic email and every bugger has got it! Delivery is still based on deposit and config dates and if you speak to CS they can’t actually tell you how much earlier.