USA/Canada Delivery Thread

[Max]

According to Lotus, the paint that comes out of the factory is not good enough 🤨; In the UK there is an option for extra ceramic coating prior to delivery; in the USA this has to be done locally by the dealer. If this is a known issue it should be included as part of the standard cost and done by default at the factory.

View attachment 33520
Ref https://www.lotuscars.com/en-GB/enhance/emira

Who puts "children and pets" in a car like this?

 

[Nova]

You forgot to blur out the second image.

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[kitkat]

You forgot to blur out the second image.

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found on linkedin, sending drones

(to view the 11 cars)

 

[KCMO68_510]

Potentially good news…My SA texted me this morning - see the attached screenshots…

When he says "problem is we don't know which 11", we all assume he means he doesn't know which 11 that they ordered for their clients. Knowing Lotus, it could literally mean they may end up with 11 Emiras that are not even meant for his dealership, much less North America. Probably going to end up with 11 400hp I4s with NYO badges.

 

[spiorro]

Potentially good news…My SA texted me this morning - see the attached screenshots…

Finally some good news, and a picture to back it up. We're getting somewhere.

 

[dgrace]

Finally some good news, and a picture to back it up. We're getting somewhere.

I fail to see how a screenshot of a text message implies any more validity than simply transcribing text, but sure ok.

 

[spiorro]

I fail to see how a screenshot of a text message implies any more validity than simply transcribing text, but sure ok.

based on what was stated, thats from him Sales rep from his US based lotus dealer. if my sales text me that info, I would tell her to F** Off no? why don't you ask him for more Concrete validation.

 

[VL3X]

This is all so ridiculous. Most other new car buyers are getting assembly line photos and frequent status updates. We're tracking cargo ships, flying drones, and decrypting messages. Dealers are fed up, customers left in the dark, and no one can provide solid delivery dates for a $100k car... 2 years later! I've never seen anything like this. Anyone want the direct contact info for the head of US sales? Message me.

 

[Aero]

This is all so ridiculous. Most other new car buyers are getting assembly line photos and frequent status updates. We're tracking cargo ships, flying drones, and decrypting messages. Dealers are fed up, customers left in the dark, and no one can provide solid delivery dates for a $100k car... 2 years later! I've never seen anything like this. Anyone want the direct contact info for the head of US sales? Message me.

Exactly. I'm more concerned about support post-delivery.

They need to do something to acknowledge, accept responsibility and send an official message with steps put in place so that once cars are delivered it won't be the same (insert favorite curse word) process of getting issues addressed from Lotus.
Chances of that happening= 1%

 

[VL3X]

Why not just share the contact info here for anyone willing to reach out? How many messages do you think are needed before at least one gets a response?

I appreciate the need for discretion normally in this situation, but feel we're probably way past that at this point.

While I somewhat agree, this is a public forum and I don't want to dox the individual. These discussion threads are indexed in search and can potentially appear in one's basic Google search results. Our private messages are not.

 

[Gprodigy]

Me checking on the USA/Canada delivery update

 

[Rupes]

While I somewhat agree, this is a public forum and I don't want to dox the individual. These discussion threads are indexed in search and can potentially appear in one's basic Google search results. Our private messages are not.

Fair enough, post removed, but I do think folks should continue to reach out. This level of service in any industry should not be tolerated and is so easy to fix with a simple statement.

 

[DerTheDer]

Another day, another let down by LOTUS. Listen, Other Things Understandably Surface.

 

[MIGZ]

Exactly. I'm more concerned about support post-delivery.

They need to do something to acknowledge, accept responsibility and send an official message with steps put in place so that once cars are delivered it won't be the same (insert favorite curse word) process of getting issues addressed from Lotus.
Chances of that happening= 1%

To me this is the biggest issue to come, I realize what im singing up for. I don't think its acceptable but I realize it will be years before we get a strong dealer network that provides high quality service with readily available parts.

Many folks on here will be raging mad when they have issues, with the lack of response or communication lotus is clearly letting people know what to expect.

When Subaru first arrived in the US is was horrible, and only in the last few years have they gotten better and its still crap. I live in Houston and for the longest time Subaru only have 2 dealer in the Houston area, now they have like 5 or 6 and still not what one would expect.

 

[MIGZ]

This is will be an interesting one to watch new car with good spec. Let see what it brings

https://www.pcarmarket.com/auction/2023-porsche-992-carrera-t/

 

[EspritGuy]

Another day, another let down by LOTUS. Listen, Other Things Understandably Surface.

Lotus: Left Out The Updated Schedule

 

[Xroyalnavy]

L

Lotus: Left Out The Updated Schedule

Lotus: Leave Out The United States

 

[benjh1028]

This is will be an interesting one to watch new car with good spec. Let see what it brings

https://www.pcarmarket.com/auction/2023-porsche-992-carrera-t/

Guessing it will be similar to this: https://www.pcarmarket.com/auction/2023-porsche-911-carrera-t/

 

[benjh1028]

To me this is the biggest issue to come, I realize what im singing up for. I don't think its acceptable but I realize it will be years before we get a strong dealer network that provides high quality service with readily available parts.

Many folks on here will be raging mad when they have issues, with the lack of response or communication lotus is clearly letting people know what to expect.

When Subaru first arrived in the US is was horrible, and only in the last few years have they gotten better and its still crap. I live in Houston and for the longest time Subaru only have 2 dealer in the Houston area, now they have like 5 or 6 and still not what one would expect.

A lot of us here have experienced the dealer issues from prior Elise/Exige/Evora purchases. I feel like this is more of a known potential issue (know what we signed up for) as opposed to expecting at least a few emails to keep us informed. I actually had a great experience from a service perspective with my Elise. in fact the best part is that it really never had an issues. The few recalls and minor issues were handled efficiently. Really hoping for the same again.

 

[Pixelated816]

I've been keeping an eye on this one, in case the Emira doesn't work out.

https://www.target.com/p/aosom-kids...-for-37-60-months-boys-and-girls/-/A-88012622