Lemon Law Claim

[blueEmira]

Hey guys, I have a 2024 Seneca Blue Emira. First thing to say is I love the Emira. Beautiful and fun to drive.

But, I've had the worst luck with the car. It's been in service 63 days in the first year of ownership for warranty claims. Tensioner belt, exhaust valve issues, leaking power steering pump, limp mode from various sensors, vibrating body panels from music, jammed door handles, etc..

My state's local lemon law statute says if I have over 30 days of cumulative warranty work I qualify for either:
- A replacement vehicle of equal or greater value
- A buyback

Seems often times cash settlements are involved and I'd keep my original vehicle.

I've sent a demand letter to Lotus as of today.

I love the car, and I don't know what I would replace it with if I were to get a buyback. That option seems like the biggest loss.

So I am leaning either a new replacement, or a substantial settlement. It seems replacement would be the most preferred route considering the car now has 18,000 miles and a hefty service history.

What do others think?

Have other people had better luck? 63 days in service is pretty brutal no matter how much you love the car.

Just here for discussion. Not particularly set one way or another. Curious to see what others have to say.

 

[seriously]

I would go replacement if you still love the car. Many of us have had no substantial issues.

 

[Orchardbike]

63 days out of 365? Sounds like a good one to me! I’ve had mine for 222 days, but it’s been in my possession for just 45 of those.

 

[Beachbum]

63 days out of 365? Sounds like a good one to me! I’ve had mine for 222 days, but it’s been in my possession for just 45 of those.

As we found out on Sunday its Karma. Your job is coming back to bite you

 

[geoffbland]

If you love the car then get a replacement. As far as I can tell, although there are quality issues and some cars are "bad", the majority of owners are fairly happy with their cars.

 

[Nick in Sydney]

63 days out of 365? Sounds like a good one to me! I’ve had mine for 222 days, but it’s been in my possession for just 45 of those.

Unbelievable. And extraordinary that Matt Windle or another senior Lotus executive hasn't got personally involved and said, "we're going to sort this out for you."

 

[Orchardbike]

No, he wouldn’t even answer his phone, emails or registered letters, sent directly to him.

 

[Six Speed Stephen]

Hey guys, I have a 2024 Seneca Blue Emira. First thing to say is I love the Emira. Beautiful and fun to drive.

But, I've had the worst luck with the car. It's been in service 63 days in the first year of ownership for warranty claims. Tensioner belt, exhaust valve issues, leaking power steering pump, limp mode from various sensors, vibrating body panels from music, jammed door handles, etc..

My state's local lemon law statute says if I have over 30 days of cumulative warranty work I qualify for either:
- A replacement vehicle of equal or greater value
- A buyback

Seems often times cash settlements are involved and I'd keep my original vehicle.

I've sent a demand letter to Lotus as of today.

I love the car, and I don't know what I would replace it with if I were to get a buyback. That option seems like the biggest loss.

So I am leaning either a new replacement, or a substantial settlement. It seems replacement would be the most preferred route considering the car now has 18,000 miles and a hefty service history.

What do others think?

Have other people had better luck? 63 days in service is pretty brutal no matter how much you love the car.

Just here for discussion. Not particularly set one way or another. Curious to see what others have to say.

With a Lemon law claim, they'll pay you for the car plus taxes to make you whole. You could even negotiate any PPF.... But they're definitely taking the car.

 

[geoffbland]

No, he wouldn’t even answer his phone, emails or registered letters, sent directly to him.

The Lotus Paradox - providing such poor levels of customer service - and then wondering why no-one is buying one of the best cars they have ever made.

 

[freefall_junkie]

The Lotus Paradox - providing such poor levels of customer service - and then wondering why no-one is buying one of the best cars they have ever made.

I thought Lotus couldn't ever surpass Danny Bahar for sheer management incompetence, but the current senior team at Hethel seem to be giving it a good try.

 

[MajHall04]

With a Lemon law claim, they'll pay you for the car plus taxes to make you whole. You could even negotiate any PPF.... But they're definitely taking the car.

I was just going to ask. I paid $6200 for full PPF. Will they cover that too. I also heard they can just give you some cash and you keep the car.

 

[Six Speed Stephen]

I was just going to ask. I paid $6200 for full PPF. Will they cover that too. I also heard they can just give you some cash and you keep the car.

You'll probably want to consult an attorney to speed up the process, but I would definitely have them add the PPF as part of the claim. Don't think it's standard unless maybe you bought it as part of the purchase. My car was PPF'd by the dealer as part of my entire purchase. But if you got PPF done separately later, maybe not.

I've never heard of Lemon law with keeping the car, unless maybe you're just asking for money to settle the lemon law claim?

Would suggest an attorney regardless.