JUBU and other topics, a combo thread

[sbproducer]

Build shit, break shit, build it again. That’s not very concerning.

Great that they put in the effort to correct everything.

Alaska seems to have some special fuel compositions due to the weather. Never knew that. Understandable that a small team from Austria could overlook that.

Yea, I actually found the pictures more admirable than concerning. Plus, they learned something. Great teamwork, courage and humility.

 

[hellasf1]

Alaska seems to have some special fuel compositions due to the weather. Never knew that. Understandable that a small team from Austria could overlook that.

Yea, I actually found the pictures more admirable than concerning. Plus, they learned something. Great teamwork, courage and humility.

Yea that’s not cheap to be shipping back and forth. They will make it right.

Y’all should start calling this chat JUBU bash…they sneeze wrong you guys will report….I’ll stay tuned for the entertainment.

 

[Tomwa]

Are you 3 personally on the Jubu PR Payroll?

This would be high levels of embarrassment for any other tuning company. Even without shipping motors all around the world.

I guess if your benchmark for a 'good outstanding company that does it right' is something like Hennessy then sure. But I've seen tuners that lose their entire position after blowing up 2 separate engines on a dyno.

 

[sbproducer]

Are you 3 personally on the Jubu PR Payroll?

This would be high levels of embarrassment for any other tuning company. Even without shipping motors all around the world.

I guess if your benchmark for a 'good outstanding company that does it right' is something like Hennessy then sure. But I've seen tuners that lose their entire position after blowing up 2 separate engines on a dyno.

If it was truly an embarrasment, they wouldn’t put it on social media. This is obviously an honest company with the courage to admit mistakes..

 

[Tomwa]

And Spero or others totally feel that. Definitely. Yep. Not at all a company that has dodged responsibility, pushed for 'fixes' that fixed nothing and then blamed the consumer. Oh... wait.

Again. you and hellasf1 seem determined to hand-in-hand try to repair Jubu's whole reputation despite a mountain of evidence. If they aren't paying you, they should. You are far more responsive than they are.

 

[Six Speed Stephen]

Are you 3 personally on the Jubu PR Payroll?

This would be high levels of embarrassment for any other tuning company. Even without shipping motors all around the world.

I guess if your benchmark for a 'good outstanding company that does it right' is something like Hennessy then sure. But I've seen tuners that lose their entire position after blowing up 2 separate engines on a dyno.

They fired me after posting the Alaska social media post

 

[NJemira85]

Build shit, break shit, build it again. That’s not very concerning.

Great that they put in the effort to correct everything.

They aren’t offering to experiment w customer cars in a fafo lab setting dude. They’re charging $110k for this “product”

 

[NJemira85]

Alaska seems to have some special fuel compositions due to the weather. Never knew that. Understandable that a small team from Austria could overlook that.

Yea, I actually found the pictures more admirable than concerning. Plus, they learned something. Great teamwork, courage and humility.

They were paid $110k and went and exploded an engine. Idk man. Not great

They flew to Alaska. They didn’t think “hey what fuel do they have here”? Idk

 

[NJemira85]

Yea that’s not cheap to be shipping back and forth. They will make it right.

Y’all should start calling this chat JUBU bash…they sneeze wrong you guys will report….I’ll stay tuned for the entertainment.

With all due respect, they detonated a client’s car, while building their “supercar vibes car” using marked up parts from other websites etc. that isn’t sneezing wrong. It’s brutal.

If I performed like this at work I’d expect to get bashed.

 

[TFS]

Build shit, break shit, build it again. That’s not very concerning.

Great that they put in the effort to correct everything.

Why not doing it right in the first place? You’ll talk like its justified these shit

 

[Porter]

Here's my brief personal take on this issue:

If a vendor spends years being rude and dismissive to people over email, they shouldn't be surprised when those same people stop giving them the benefit of the doubt when discussions come up in public forums. Americans in particular will go out of their way to "hit back" at someone who has been rude to them. That's why well-run American companies will simply never do it.

If you're going to run a company that sells globally, even an earnestly engineering-focused company, you need to be willing to do good customer service and support (including pre-sales support) as an ongoing commitment. Engineering merit is only one of the criteria for success, it doesn't earn the business on its own.

The vendors that are most consistently and vocally supported by individuals here on the forum (and on other platforms) are typically those who have given excellent customer service experiences, not necessarily those with the most extreme or perfect or well-marketed product lines.

Just my $0.02.

 

[Six Speed Stephen]

They were paid $110k and went and exploded an engine. Idk man. Not great

They flew to Alaska. They didn’t think “hey what fuel do they have here”? Idk

With all due respect, they detonated a client’s car, while building their “supercar vibes car” using marked up parts from other websites etc. that isn’t sneezing wrong. It’s brutal.

If I performed like this at work I’d expect to get bashed.

Why not doing it right in the first place? You’ll talk like its justified these shit

Fair, but again it’s aftermarket. I certainly wouldn’t expect this for an OEM but if you’re playing with tuners then you gotta know the risk is there no matter how it’s advertised.

 

[mikemc]

Also lets clarify what Alaska gas is here:
Alaskan fuel is 90 AKI (93RON) Ethanol free. Additives are only legally allowed starting Sept 16th through May the following year. (Note, it's August right now).

The US federal level requirement sets a maximum limit of 0.05% by volume for combined water and sediment. Ethanol free gas requires a lower number than this (100-200ppm) or 0.01-0.02%. (better for combustion)

Now to address additives for winter gas (lets assume the benefit of the doubt here and JUBU used winter gas sold 3+ months ago because it was supplied by the owner). These additives are regulated due to the cold weather and also different environmental restrictions in Alaska.

The primary additive is butane. This leads to slightly less fuel efficiency as it generates less energy in combustion. There IS a rare possibility of vapor lock due to the higher volatility of winter gas (this is really an airplane issue, but we're looking at "possibility" not "probability"). Vapor lock is vapor build up in the fuel lines (near the injector) due to high engine temp with surrounding freezing temps, OR running winter gas in a hot exterior environment can cause buildup.

Now all of this should be identified in a safe tuning protocol and adjusted for regardless of knowing about the fuel or not ahead of time. Not to mention this is all under the assumption they had winter gas from 3+ months ago..

 

[sbproducer]

Generally speaking, the US, aside from maybe Japan, has probably some of the best customer service. We are a bit spoiled from it, not saying thats a bad thing, but Ive learned to temper my expectations when I’m abroad.

Most of the vendors here, with due respect, are simply selling parts, reselling parts, maybe the occasional “we made this part.”

Ive bought pieces like this that I returned immediately thinking, a 5 year old could have done better. (Exaggeration)

In situations like this, customer service is easier to focus on.

JUBU is a small team of guys trying to really provide full service tuning.

If some of the other vendors were doing that.. we’d probably have lawsuits all over the place. Just saying..

 

[mikemc]

JUBU is a small team of guys trying to really provide full service tuning.

If some of the other vendors were doing that.. we’d probably have lawsuits all over the place. Just saying..

Prime Lotus example in the US: Fas-Tx (with a much smaller team) begs to differ. Just saying..

Stop making excuses for JUBU just because you bought their parts. And again (I have their rods, pistons, and bearings).

 

[sbproducer]

Here's my brief personal take on this issue:

If a vendor spends years being rude and dismissive to people over email, they shouldn't be surprised when those same people stop giving them the benefit of the doubt when discussions come up in public forums. Americans in particular will go out of their way to "hit back" at someone who has been rude to them. That's why well-run American companies will simply never do it.

If you're going to run a company that sells globally, even an earnestly engineering-focused company, you need to be willing to do good customer service and support (including pre-sales support) as an ongoing commitment. Engineering merit is only one of the criteria for success, it doesn't earn the business on its own.

The vendors that are most consistently and vocally supported by individuals here on the forum (and on other platforms) are typically those who have given excellent customer service experiences, not necessarily those with the most extreme or perfect or well-marketed product lines.

Just my $0.02.

I do agree here. Ideally, this should be the standard and what I would strive for.

 

[sbproducer]

Prime Lotus example in the US: Fas-Tx (with a much smaller team) begs to differ. Just saying..

Stop making excuses for JUBU just because you bought their parts. And again (I have their rods, pistons, and bearings).

Then why aren’t we all getting tunes and rebuilds from Fas-tx?

 

[mikemc]

Then why aren’t we all getting tunes and rebuilds from Fas-tx?

Probably because you didn't know they exist. Reach out to Kevin (owner). They're backlogged for builds right now as far as I know though.

They just expanded to a much larger shop so hopefully some more headroom soon.

Their post recent major project: