They specifically said there would be flexibility, within some parameters and constraints.It feels like they thought they'd be able to offer some flexibility - might have felt immense market pressure in the UK to offer such flexibility considering the fact that the UK buyers are early production "test subjects". One of the perks would be the ability to drive the cars and adjust their specs without being diverted all the way back to the very end of the line. They are finding this very difficult to manage and are therefore giving pushback to those who are wanting to avail themselves of this promised flexibility.
It’s not “pushback”, it’s a broken promise.
To be fair (no offence Tom) at least they seem to be towing one line now.
I'd be slightly aggrieved if Lotus changed their mind yet again and let folk push their deposit back to other models after saying categorically they wouldn't.
Except they consistently told me one set of things (about my options) all the way through the process, until the last minute when they then removed or changed those options.