UK Paint Warranty- Escalations bribery!

[Yorkie]

Thanks for the link back to the "proof" of what we originally saw on line.

I bought my Emira 2nd hand from a private individual after Lotus messed up/lost my deposited order. Reading on here, I'm not a rarity (as claimed by Lotus within their reply on the OP) as others have also not purchased their cars direct from Lotus (or a Lotus dealership who were back then just middlemen). When I bought my car a year ago, I must have considered at least a dozen cars which were available, all not direct from Lotus or one of their dealers.

I do worry about these door paint issues as I intend to keep and enjoy my Emira for a long time but it spends most of its time inside a garage. It has been used in the rain and did spend some time outside when I first bought it but as yet, no bubbling. After washing and drying the car recently, I dropped the driver's window and was surprised at just how wet it was when it came back out of the door.

Is this an issue which the factory has solved? Is there a build date after which you should not need to worry? I guess the doors which are being refitted as warranty remedial work are not the same design as the faulty doors being removed? How are they different?

 

[SimonT]

Thanks for the link back to the "proof" of what we originally saw on line.

I bought my Emira 2nd hand from a private individual after Lotus messed up/lost my deposited order. Reading on here, I'm not a rarity (as claimed by Lotus within their reply on the OP) as others have also not purchased their cars direct from Lotus (or a Lotus dealership who were back then just middlemen). When I bought my car a year ago, I must have considered at least a dozen cars which were available, all not direct from Lotus or one of their dealers.

I do worry about these door paint issues as I intend to keep and enjoy my Emira for a long time but it spends most of its time inside a garage. It has been used in the rain and did spend some time outside when I first bought it but as yet, no bubbling. After washing and drying the car recently, I dropped the driver's window and was surprised at just how wet it was when it came back out of the door.

Is this an issue which the factory has solved? Is there a build date after which you should not need to worry? I guess the doors which are being refitted as warranty remedial work are not the same design as the faulty doors being removed? How are they different?

My dealer, JCT600, told me they have already replaced replaced doors. The problem hasn't been solved. I've had both doors and tailgate replaced this year, 2022 build.

 

[dbjames]

I wonder why do they replace the doors rather than repaint them

 

[SimonT]

I wonder why do they replace the doors rather than repaint them

I assume they recover all associated costs from the door manufacturer, if they just repaired and repainted and it reoccurred, which is happening to replacement doors, the manufacturer could say 'not our problem its the repair'.

 

[geoffbland]

I wonder why do they replace the doors rather than repaint them

Because the problem is not the paint but the underlying door composite. If you just respray the doors the problem will just re-occur sometime later.