They don’t care. It’s apparent. Been that way for a long time and not much has changed. Dealer said my deposit refund check is in the mail. I’ve made the right decision for me to cancel as well. Too much BS when you’re spending $110K. It should be a much more enjoyable experience.
I'm out - the cancellations thread
- Thread starter boozyjay
- Start date
It is a big shame because i think Lotus had a car that made people like me switch brands, but now back to tried and tested, (911 or R8) for me now, i will be emailing my dealer Bell & Covill who i must say have been excellent and will ask them to forward my email to Matt, if i cannot find his email in the meanwhile.
I am doing this as i feel they need to know what we think of their service, highly unlikely they will do anything anyway.
will stay on the forums just to see how things end up.
Sorry to hear that. Call LCC and they will sort it. The one process they do seem to be fairly good at is refunds
To be fair the GT430 is an epic car and the launch Emira was never going to eclipse it.
Yep, they completed more refunds than delivered cars!The one process they do seem to be fairly good at is refunds
They do keep an eye on the forums - well, somebody does.
Whether the feedback moves to actions is something else entirely.
They are right to be holding back the cars until the little issues are sorted.
Lotus have discounted the forum as a vocal minority of people who are mainly not part of their core target market. So the things we mention on here are mostly ignored. But I do know they read some of it.
Plus they have a 1.5-2 year waiting list so don’t seem to care if people drop out.
* * * * *
Oh yes.....however it is the top of the icemountain in the see..........
Right up until we do the checkout email. About a month before delivery usually.
Kind of like character defined as what you do when no one sees.
Getting harder to root for these tools
This depends on your state laws. My deposit in California is refundable until the day of signing papers for purchase.
Dealers have to love that for cancellations. They get to sell a 'new' one at probably 30k over MSRP.
Tom. I knew it would happen. I love the car, enjoyed the test drive, but was a little underwhelmed at the grunt (lack of) compared to my 430. I always intended to keep both, but just would like to hang fire for a couple of years.Sorry to hear that. Call LCC and they will sort it. The one process they do seem to be fairly good at is refunds
To be fair the GT430 is an epic car and the launch Emira was never going to eclipse it.
Well I have had enough - today I requested my £5000 back. I am not prepared to continue this saga.
I texted someone in Lotus at the weekend who I thought would do something - again no response as if it had gone into a black hole.
LCS asked for me to email them and confirm card dates on original payment. Also, a reason why I was cancelling.
I have as many have been let down by Lotus. They are quite happy to send cars to China, Australia. Europe etc, but not prepared to look after their own market. The continual promised missed dates, the test drive delays effecting sport/tour, the unilateral LCS decisions. The present delays and the stories of software issues, door seals, let alone old gearbox noise issues. Stories of steering pump issues, window wiper glitches, KEF quality and orange peel in paint.
We get stories of how people are really happy with their cars, suddenly they are throwing up warning lights, being trucked away to be sorted and garages holding cars as they cannot get parts,
This is not a move forward on quality, this is a reach back to the past, as I had similar issues with my Evora’s.
I am waiting for Harry Metcalf or Schmeeee to report on their issues, will they get any and will they report any.
So I am OUT, OUT and OUT - good luck with your quality purchase, I am getting something else.
It is the sort of car that has short ownership (when they are in the second hand market in a few years, there will be plenty of 5 year old / 5 previous owner models available)
that people have the same change of direction in the queue is not unusual.
Couple of problems I see are that flipped cars are relatively affordable, without a wild premium (so you can get one if you come back to this path) and launch edition seems piss poor value - A £15K premium for some enhancements you dont need and a restricted choice of colours compared to the base car. Normally the interesting colours are "premium spec only" - Not Lotus, for lotus they are "Base Spec Only"
New to Lotus
Emira Fanatic
Yes I agree the real value is a base spec car in either engine choice. Only if they keep the base price though?.
This is how I’ve seen it from day one, I am pre reveal i4 base deposit holder. I flirted with a nimbus/red interior for a while, but decided it was kind of too nice. Personally speaking, I am not too keen on most of the options you get with the FE, but it’s a personal thing.It is the sort of car that has short ownership (when they are in the second hand market in a few years, there will be plenty of 5 year old / 5 previous owner models available)
that people have the same change of direction in the queue is not unusual.
Couple of problems I see are that flipped cars are relatively affordable, without a wild premium (so you can get one if you come back to this path) and launch edition seems piss poor value - A £15K premium for some enhancements you dont need and a restricted choice of colours compared to the base car. Normally the interesting colours are "premium spec only" - Not Lotus, for lotus they are "Base Spec Only"
I am going for an i4 base with convenience pack, ie rear camera, stowage nets and front parking sensors. If there ends up being the option to delete, cup holders, seat motors and info screen, then even better.
quite fancying a white one, and as New to Lotus said above, all subject to no price increase
no price increase to a base spec priced announced 2 yrs ago is dreamland.
Matt sent me a video saying no price increase for us early birds, I’ve taken him at his word
they told me i would get my car in august, then october, then february....
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