Drivers Display Issue

[fcajr]

I went in to the dealer to get software updates for the ECU and infotainment system last week and on my way home, I lost my drivers display. Lotus US asked me to disconnect battery and discharge capacitors to attemp a fix at home. That didn't work, so went back today because dealer, Lotus US, and Lotus UK wanted to reload the software thinking it was corrupted. That also was unsuccessful. Now saying the dash has to come apart to replace the display, It's a First Edition version 2 with less than 3k miles delivered April 2024. Lotus is saying this has never happened before. Strange coincidence that this all occured imediately following the software update. Has anyone else had, or heard of a similar incident?? Not thrilled about having the dash taken apart!

 

[ShootingSight]

It's under warranty, right?

 

[B r I a n]

Never heard of that before. Build date might be more helpful then delivery date. With CARB passing on 28 February 2024, a lot of cars were delivered in March/April/May of 2024.

 

[CRAIGJAMES]

How do you find the build date?

 

[B r I a n]

How do you find the build date?

Decal (with the tire pressures) on the drivers side door jam.

 

[fcajr]

Never heard of that before. Build date might be more helpful then delivery date. With CARB passing on 28 February 2024, a lot of cars were delivered in March/April/May of 2024.

Build date was February 2024

 

[fcajr]

It's under warranty, right?

Yes, it,s under waranty. Just strange that I was told I'm the one and only by Lotus US ....and even stranger that the car was flawless until the software was updated. It started only minutes after I drove away. I don't blame the dealer as I was right in the shop with him while he did the updates. Just odd!

 

[tblackey]

Mine just died today. Working on getting a service appointment.

 

[Phonse]

Admittedly a bit late to the game, sorry. I had the same issue. I picked up my car in Dec. 2024. First drive and suddenly the driver display went blank. Associated widget entries did not respond. Shut the car off and waited a bit and the display came back on, briefly. Took it back to the dealership and they had to replace a related module. Now, 6k+ miles later and thus far no issues on that count.

 

[Nick Sticks]

Similar. From new my driver display did not display the Navigation, Media, Phone and the Lap Timer (Performance) didn't work.
The Tyre Pressure (Vehicle Health) and Trip Computer displayed and worked fine.
I wasn't bothered at the time as I just wanted to drive the car and figured it was going to be a big job.
I also only ever had the tyre pressures displayed when I was driving.
A year and 6,000 miles on I had it looked at under warranty.
I went through a settings reset, and a software reload to check that first as modules can get out of synch to no avail.
My display wasn't replaced, it was the cable between the driver display and the main computer. A few things had to come out to get to this but it all went back in without being able to tell anything had happened.