I'm out - the cancellations thread

AGP · Oct 9, 2023

One week on from sending an Email to Lotus CC to request the return of my deposit, and I' haven't had a reply even after asking for confirmation of the Email

.
I suppose I am going to have to try and get through by phone, not sure how hard that is these days

Jack Stone · Oct 9, 2023

AGP said:
One week on from sending an Email to Lotus CC to request the return of my deposit, and I' haven't had a reply even after asking for confirmation of the Email.
I suppose I am going to have to try and get through by phone, not sure how hard that is these days

I had the same issue and called CC after a week. I got through quickly to a helpful chap who said I needed to send through the expiry date of the card I used for the deposit and a reason for cancellation (annoyingly, my original email had said "please advise if you need additional info", but he said CC hadn't got round to processing with my original email). Refund came about a week later, with no dramas.

AGP · Oct 9, 2023

Jack Stone said:
I had the same issue and called CC after a week. I got through quickly to a helpful chap who said I needed to send through the expiry date of the card I used for the deposit and a reason for cancellation (annoyingly, my original email had said "please advise if you need additional info", but he said CC hadn't got round to processing with my original email). Refund came about a week later, with no dramas.

Thanks Jack, i will phone them shortly

EyeFour Eemeerah! · Oct 9, 2023

AGP said:
One week on from sending an Email to Lotus CC to request the return of my deposit, and I' haven't had a reply even after asking for confirmation of the Email.
I suppose I am going to have to try and get through by phone, not sure how hard that is these days

When I emailed requesting my deposit back, I received an angry response questioning why I wouldn’t want one now, and that they could command 10k over MSRP. Does one really need to ask WHY after such a long wait, such shoddy workmanship with issues abounding (and not isolated to “a few members”) total lack of communication, price increases, service support delays, or to mention the $hit show that’s to come here in the U.S. when the time comes for all the repairs and upkeep!! Lack of true dealerships and service stations, where one needs to drive hours to have their car maintained or warranty issues taken care, will grow REAL old REAL FAST.

Beautiful LOOKING car, but a pig in an evening gown will still be a pig. Keep hearing how “it looks like a car three times the price”. Well it’s not a car three times the price, and if anything, given the workmanship it should probably be cheaper. China also makes identical looking AirPod knockoffs that are one third the price, until you go to use them.

When I see an Emira for the first time here in the states, and not a “tester”, I’ll ooh and aah and then slow clap their purchase choice and wish them luck. I for one am glad I moved on with another vehicle purchase , and everyone I have come across have applauded my decision to bail. General consensus that it’s a cool car, but…….

DerTheDer · Oct 9, 2023

EyeFour Eemeerah! said:
When I emailed requesting my deposit back, I received an angry response questioning why I wouldn’t want one now, and that they could command 10k over MSRP. Does one really need to ask WHY after such a long wait, such shoddy workmanship with issues abounding (and not isolated to “a few members”) total lack of communication, price increases, service support delays, or to mention the $hit show that’s to come here in the U.S. when the time comes for all the repairs and upkeep!! Lack of true dealerships and service stations, where one needs to drive hours to have their car maintained or warranty issues taken care, will grow REAL old REAL FAST.

Beautiful LOOKING car, but a pig in an evening gown will still be a pig. Keep hearing how “it looks like a car three times the price”. Well it’s not a car three times the price, and if anything, given the workmanship it should probably be cheaper. China also makes identical looking AirPod knockoffs that are one third the price, until you go to use them.

When I see an Emira for the first time here in the states, and not a “tester”, I’ll ooh and aah and then slow clap their purchase choice and wish them luck. I for one am glad I moved on with another vehicle purchase , and everyone I have come across have applauded my decision to bail. General consensus that it’s a cool car, but…….

Congrats on getting off this crazy train!!

AGP · Oct 9, 2023

DerTheDer said:
Congrats on getting off this crazy train!!

I feel a bit relieved tbh and I've just put a deposit down on this, which I'm looking forward to.

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DerTheDer · Oct 9, 2023

AGP said:
I feel a bit relieved tbh and I've just put a deposit down on this, which I'm looking forward to.View attachment 32084

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Check out this 2015 D AUDI R8 5.2 V10 PLUS QUATTRO 2D 602 BHP for sale on PistonHeads. Get in touch for more information or to take a test drive today!

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Great looking car! Those are always intrigued me. TBH I actually like these more than the Emira and look more "super car".

AGP · Oct 9, 2023

EyeFour Eemeerah! said:
When I emailed requesting my deposit back, I received an angry response questioning why I wouldn’t want one now, and that they could command 10k over MSRP. Does one really need to ask WHY after such a long wait, such shoddy workmanship with issues abounding (and not isolated to “a few members”) total lack of communication, price increases, service support delays, or to mention the $hit show that’s to come here in the U.S. when the time comes for all the repairs and upkeep!! Lack of true dealerships and service stations, where one needs to drive hours to have their car maintained or warranty issues taken care, will grow REAL old REAL FAST.

Beautiful LOOKING car, but a pig in an evening gown will still be a pig. Keep hearing how “it looks like a car three times the price”. Well it’s not a car three times the price, and if anything, given the workmanship it should probably be cheaper. China also makes identical looking AirPod knockoffs that are one third the price, until you go to use them.

When I see an Emira for the first time here in the states, and not a “tester”, I’ll ooh and aah and then slow clap their purchase choice and wish them luck. I for one am glad I moved on with another vehicle purchase , and everyone I have come across have applauded my decision to bail. General consensus that it’s a cool car, but…….

It is sad that Lotus has behaved the way they have over these painful 2 1/2 yrs. As a long time Lotus owner, I really hoped they had changed, but I'm also not surprised.
Such a wasted opportunity

AGP · Oct 9, 2023

DerTheDer said:
Great looking car! Those are always intrigued me. TBH I actually like these more than the Emira and look more "super car".

Thanks, I sold a red Gen 1 V8 whilst waiting in anticipation for the Emira and I'm now looking forward to the Gen 2.

DerTheDer · Oct 9, 2023

AGP said:
Thanks, I sold a red Gen 1 V8 whilst waiting in anticipation for the Emira and I'm now looking forward to the Gen 2.View attachment 32089

If I could be out I would, dealer wont refund my deposit. Unfortunate position I am in. I want nothing to do with the Emira.

AGP · Oct 9, 2023

Oh, never

, that's crazy

vdr · Oct 9, 2023

I'm wondering if the wave of FE 2.0 orders that just went in was Lotus NA's attempt to thwart an exodus of "reservations" from potential Emira owners that have been hanging around since the car was first unveiled in mid '21....

981KMAN · Oct 9, 2023

DerTheDer said:
If I could be out I would, dealer wont refund my deposit. Unfortunate position I am in. I want nothing to do with the Emira.

Just curious - Did you have a written Deposit Agreement with your dealer?

DerTheDer · Oct 9, 2023

981KMAN said:
Just curious - Did you have a written Deposit Agreement with your dealer?

Yes, its states once the final deposit is sent it becomes non refundable, but it does say that if for any reason the vehicle cannot be delivered the entire deposit will be refunded. I still dont have an emira in my garage..

Gprodigy · Oct 9, 2023

DerTheDer said:
Yes, its states once the final deposit is sent it becomes non refundable, but it does say that if for any reason the vehicle cannot be delivered the entire deposit will be refunded. I still dont have an emira in my garage..

Update us on how this goes, you have a valid point.

DerTheDer · Oct 9, 2023

Gprodigy said:
Update us on how this goes, you have a valid point.

I can already tell you how it goes, they said no lol.

Porter · Oct 9, 2023

kratedisease said:
Truthfully, depositors should be pissed off. Not one car delivered to USA as of yet.

Truthfully, depositors should understand that the waiting list for a Corvette Z06 is at least two years, and I can only imagine what the wait time is for a Porsche GT3.

Truthfully, some people are very emotional.

The waiting list for a Z06 or a GT3 is because of the number of people in line, not the inability of the manufacturer to build and ship product.

The Lotus wait has nothing to do with that, it's purely the inability (or strategic refusal) of the manufacturer to build and ship cars.

It's my guess that they could have built cars and shipped to North America last year, but after the Covid global supply chain delays in 2021 they ran the numbers on the new EPA Tier 3 fleet average emissions requirements and decided to wait to certify until they could simultaneously ship I4 and EV products.

Unlike GM and Porsche, Lotus doesn't have a production fleet to average their halo sports car emissions against, and Geely probably wasn't in favor of spending millions on carbon offset credits to satisfy EPA.

So we wait. In silence. With Lotus saying nothing whatsoever to the thousands of people they are holding deposits for in escrow. It's ludicrous.

Porter · Oct 9, 2023

EyeFour Eemeerah! said:
Beautiful LOOKING car, but a pig in an evening gown will still be a pig. Keep hearing how “it looks like a car three times the price”. Well it’s not a car three times the price, and if anything, given the workmanship it should probably be cheaper. China also makes identical looking AirPod knockoffs that are one third the price, until you go to use them.

That's a very harsh perspective, but probably a useful one. Hopefully someone from Lotus reads these posts at some point with an intention to learn, rather than just shrug and despair.

This is how good brands die, even when flush with cash. As a series of unforced errors and own goals.

Porter · Oct 9, 2023

vdr said:
I'm wondering if the wave of FE 2.0 orders that just went in was Lotus NA's attempt to thwart an exodus of "reservations" from potential Emira owners that have been hanging around since the car was first unveiled in mid '21....

Almost certainly It was to increase the order book depth for the US dealer network, which surely had grown fearful and upset about the total lack of return on their significant individual business investments in the Lotus brand.

Dabjbr · Oct 9, 2023

EyeFour Eemeerah! said:
When I emailed requesting my deposit back, I received an angry response questioning why I wouldn’t want one now, and that they could command 10k over MSRP. Does one really need to ask WHY after such a long wait, such shoddy workmanship with issues abounding (and not isolated to “a few members”) total lack of communication, price increases, service support delays, or to mention the $hit show that’s to come here in the U.S. when the time comes for all the repairs and upkeep!! Lack of true dealerships and service stations, where one needs to drive hours to have their car maintained or warranty issues taken care, will grow REAL old REAL FAST.

Beautiful LOOKING car, but a pig in an evening gown will still be a pig. Keep hearing how “it looks like a car three times the price”. Well it’s not a car three times the price, and if anything, given the workmanship it should probably be cheaper. China also makes identical looking AirPod knockoffs that are one third the price, until you go to use them.

When I see an Emira for the first time here in the states, and not a “tester”, I’ll ooh and aah and then slow clap their purchase choice and wish them luck. I for one am glad I moved on with another vehicle purchase , and everyone I have come across have applauded my decision to bail. General consensus that it’s a cool car, but…….

I’ve had my deposit in for 2 years. two is also the number of times I was supposed to test drive the car but once, I didn’t make it in line fast enough and the second time, the car broke down the day before.

I have kept hoping something would change with Lotus. But as stated above, they continue to fail me. They have zero credibility and the idea of giving them $100k seems like way too big a gamble for me.

Sending my refund request now.