Recent content by LotusJP

Shocking service from Bell & Colvill after sales recently. I had bubbling paintwork rectified recently under warranty which included replacing the tailgate on my Emira. The paintwork carried out by Steer Luxury is great, however B&C replaced my tailgate with a clear window version where it...

After my second escalation was rejected, I reached out to a senior UK Lotus executive director, and he kindly responded. Despite having to mitigate workforce losses, he helped me out and investigated my case properly. I am pleased to say that the PPF will now be replaced and the dealership have...

at the dealers/Lotus cost?

I have also been caught out by this mid-work. Lotus removed my PPF and then told me that Lotus HQ have decided not to replace. despite an agreement with the dealer that the PPF would be replaced. Are you the original owner of your car?

I believe a dedicated thread is needed here as there are several Emira owners that have been caught out by a snap decision from Lotus to no longer replace PPF or Ceramic coatings under warranty claims for defective paint work (bubbling issues). Here is my story: As a recent Emira owner, I...

Hi All, My first post. Admittedly I am a bit of a lurker but as a recent Emira owner, I really appreciate the valuable information on this forum. Maybe this is in another topic. However, I had to post as I am disgusted with Lotus after-sales care, and want to make other owners aware of...